Organisation | leasing company focused on mobility
A Staff of 7,000 Focused on Mobility
Arval*, founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. More recently, Arval expanded its customers segments to individuals. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by around 7,000 employees. Arval’s total leased fleet adds up to 1,193,910 vehicles throughout the world (December 2018). Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.
* Arval is a subsidiary of BNP Paribas, and is part of the Group's core Retail Banking activity. Retail Banking is a worldwide network of retail banks and specialised financial services, and plays a key role in the international expansion of the Group.
We stand by our motto: Not only does Arval give you what you’ve asked for, but it gives you what you’ve always wanted. Since our first day of business a quarter-century ago, our mission has been to provide a service so complete that clients need not give their fleet's management another thought. Experience has taught us that companies require absolute efficiency, transparency and precision from their fleet management solution. We deliver on all counts -- and aim, where possible, to bring you more.
By signing up with Arval, you will receive the promise of a dedicated, professional and motivated staff that is as happy to assist you as they are to do their job. We pride ourselves in their performance by offering them training at the Arval Academy, sharing customer feedback with them regularly, and offering them career prospects across a wide range of countries and positions.
At Arval, our staff is our greatest asset, and we invest a great deal in them. As a result, we pride ourselves on the quality and calibre of our more than 5,000 staff members. Our people are:
- educated, with an entrepreneurial spirit that encourages them to think outside the box and share their ideas
- focused on innovation, in the workplace and in their use of technology
- highly motivated and committed to keeping clients happy
- conscious of quality and driven to solving problems by acknowledging complaints.
To achieve the above, they receive:
- regular feedback on the level of customer satisfaction with their performance
- a training on Arval: Arval Academy
- job mobility and international career paths, a performance incentive.
Our people make Arval a great place to work. They strive to please their clients, and hopefully, turn them into supporters.
Arval World Maps
Our products and services
Arval’s long term rental contracts run between 2 and 5 years (although they can be longer). You have the use of new cars without up-front costs. Instead, you budget your expenditure as a fixed monthly amount. We offer the widest choice of models, and our competitive costs factor in the benefit of our buying power. We handle all aspects of maintenance and tyre management for you, and supply you with replacement vehicles when necessary. We take the hassle out of running a car… or a fleet of cars.
What many organisations need is the flexibility of short term vehicle rental. Arval’s contracts allow you to operate a fleet of cars and vans, only paying for vehicles when you need them and returning them when they are not required. With Arval short term contracts, there are no termination penalties. There is no long term commitment, and the minimum rental period is just 1 day. Not only that, all servicing and maintenance costs are included. You get all the convenience you could ever need.
Arval can provide you with leased vehicles that can be made available to any staff member who requires them. Users can use their smartphone or a web application to reserve a car. Their smartphones can also function as virtual keys to open the vehicle, which does away with procedures for handing over the actual car keys. This alternative mobility scheme allows fleet managers to improve their employees’ mobility while delivering cost savings and reducing the company’s environmental footprint.
Arval Consulting offers you ideal mobility and fleet solutions addressing not only your vehicle-related issues but also your employees’ overall mobility strategy.
Managing your fleet is time consuming. With Arval Outsourcing solutions, we relief you from your fleet management activities. We make sure you can outsource with confidence. We manage, you keep control.
At Arval, we are mindful of our economic and social profile and our impact on the environment.
Arval's corporate identity rests on four fundamental pillars: economic responsibility, social responsibility, civic responsibility, and respect for the environment and for the world we live in.
We help companies make the right choices regarding their total cost of ownership (TCO), car sharing, and pool management.
We advise clients and help them draw up a Company Car Policy that is reasonable and fair to both clients and drivers.
We offer safety training, identify drivers who may be at risk, and ensure that cars are properly maintained and insured.
Since the signing of the UN Global Compact in 2004, we are committed to align our operations and strategies with the Global Compact’s ten principles. As Philippe Bismut, CEO of Arval, stated:
"CSR is not just about image. It is at the heart of the business."
In our yearly sustainability report you can read on the many ways Arval is putting the Global Compact’s ten principles into action. Click below to download our most recent sustainability report on our 2015 actions.
The Corporate Vehicle Observatory: an independent Arval think tank focused on industry trends
The Corporate Vehicle Observatory -- Arval's think tank -- was founded in 2002 in France and deployed across 17 Arval countries. The observatory produces an annual barometer analysing industry trends when it comes to fleets, vehicles and mobility across 17 countries. CVO is:
- completely independent
- composed of panels of international experts
- focused on industry trends.
For more info, visit Corporate Vehicle Observatory.
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