Arval kuljettajan ohjeet leasingsopimuksen alkaessa

Welcome to Arval

On this page you will find important and practical instructions for the new Arval driver, which you should familiarize yourself with well in advance.

Taking care of the vehicle

Use the vehicle with care and caution, as well as the vehicle
in accordance with the instructions and administrative regulations related to use and maintenance. As a driver, your task is to ensure that the car is used and maintained in accordance with the manufacturer's instructions. This is why you should familiarize yourself with the car's maintenance program. Please note that the consequences of neglecting the maintenance program or the inspection program are your responsibility.

The vehicle must be taken for inspection on time. Use of the vehicle is only permitted in normal road traffic. Also, transporting people or goods for payment or using them for other purposes not covered by car insurance is not allowed.

Smoking in the car is strictly prohibited.


All Arval full service leasing contracts include seasonal tire changes and tire storage in a tire hotel. You should take care of having all tire changes done at an Arval partner. The service is offered at the service points of our partners Euromaster, RengasCenter and Vianor.

Read more about tire services and find the nearest branch on the page tires and tire services.

Fuel cards and electric car charging

As a company car owner, your full service leasing contract may include the possibility of a fuel card and/or a charging solution. This depends on the agreement with Arval.

Always record your odometer reading when using the card. If the card is lost or stolen, you must immediately contact the card provider and Arval.

As the card holder, you are responsible for the purchase transactions of your card.

Read more on the fuel cards and charging page.

Maintenance, technical repairs and inspections

Periodic maintenance is included in the price of the full service lease agreement, but it is the car user's responsibility to ensure that the periodic maintenance of the car is performed on time in accordance with the maintenance program. Familiarize yourself with the car owner's manual and the maintenance program found in there.

If there is a need to repair a technical fault in your car, contact the authorized service center of your car brand. Arval's permission is always required for repairs carried out abroad. If a fault prevents you from driving, Arval roadside assistance is at your service 24/7 on +358 9 8254 1200.

You can book a maintenance appointment from the MyArval mobile application or directly here. Our customer service will help you with all questions related to maintenance and repairs.

Read more on the Maintenance, Technical repairs and Inspections page.


MyArval makes your everyday life easier with an Arval vehicle. In the service, you can find, for example, your car's information and documents, book a maintenance and file a damage report.

You can also download the MyArval mobile application, so everything related to driving is always with you.

Download the MyArval mobile app for iPhone or Android.

For the drivers of electric vehicles

Driving an electric car requires slightly different habits and practices than driving an internal combustion engine car, and you should familiarize yourself with the car and the journey planning carefully and in good time.

We collected common things to do and practical tips to make driving with an electric car more enjoyable. 

Didn't find what you were looking for? Check the FAQ or contact us!

Miksi Arval?

Voit luottaa meihin:

Yli 30 vuoden kokemus leasingalalta kansainvälisesti

Arval palveluntarjoajana:

Ammattitaitoinen henkilökuntamme auttaa löytämään parhaat ratkaisut 

Olemme täällä asiakkaitamme varten:

Olemme asiakkaidemme apuna kaikissa autoasioissa 

Keskitymme olennaiseen:

Teemme asiakkaidemme autoilusta helppoa ja huoletonta